Privacy Policy

Privacy Policy for ZenCooler.store

Last updated: June 25, 2025

This Privacy Policy describes how ZenCooler.store ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [https://zencooler.store] (the "Site") or otherwise communicate with us. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the "Last updated" date.

What We Collect & How We Use It

1. Information You Provide Directly:

• Contact details: Name, address, phone number, email.

• Order information: Shipping & billing address, items ordered, payment confirmation.

• Support messages: Emails, feedback, or questions you submit.

2. Automatically Collected Info:

• Device type, browser, IP address.

• Site usage data (pages viewed, time spent, actions taken).

• Collected using cookies and similar technologies.

3. Third-Party Sources:

• Shopify (our e-commerce provider).

• Payment processors (for secure transaction processing).

• Analytics tools (for marketing, site improvements).

We use this information to:

• Process and ship orders.

• Provide customer support.

• Send updates, promotions, and order confirmations.

• Detect and prevent fraud.

• Improve user experience and our site performance.

Sharing Your Info

We may share your data with:

• Service providers (Shopify, payment gateways, shipping companies).

• Marketing partners (to show you personalized ads).

• Legal authorities if required by law.

We do not sell your data for monetary compensation. However, we may share data for advertising (e.g., remarketing). You can opt out using browser privacy controls or by contacting us.

Cookies

We use cookies for:

• Keeping you logged in.

• Saving cart items.

• Analytics and performance.

You can manage cookie preferences through your browser settings. Blocking cookies may affect site functionality.

Data Retention

We retain your data only as long as necessary for the purposes stated above, unless a longer retention is required by law (e.g., for taxes or disputes).

Your Rights

Depending on your location, you may have the right to:

• Access your personal data.

• Correct inaccurate info.

• Delete your data.

• Withdraw consent.

• Object to processing or marketing.

To exercise your rights, email us at support@zencooler.store.

Security

We implement safeguards to protect your data. However, no method is 100% secure. Please keep your account credentials confidential.

Children’s Privacy

We do not knowingly collect data from children under 16. If you believe a child has provided us information, contact us to delete it.

International Users

Your data may be stored and processed in countries outside your own. We rely on legal mechanisms (like Standard Contractual Clauses) for such transfers.

Contact Us

If you have questions, please contact us:

• Email: support@zencooler.store

Thank you for trusting ZenCooler.store.